Comparing Holafly and Ubigi in 2025? This guide breaks down their pricing, features, and user experience so you can choose the provider that best fits your travel needs.
Roami was founded to serve as a trusted resource for travelers in need of reliable internet solutions abroad. Our team, comprising avid travelers, provides comprehensive reviews and guidance on data SIM cards, eSIMs, pocket WiFi devices, and free WiFi apps, drawing from firsthand usage during our travels.
The 5 Best eSIM Providers for Travel
1
Holafly –
unlimited data plans in popular destinations, ideal for seamless travel
2
Ubigi –
reliable high-speed eSIMs in 190+ countries, great for business or frequent travel
3
Nomad –
flexible pay-as-you-go data for easy trave
4
BNESIM –
custom data and call bundles for long-term travelers
5
Airalo –
affordable eSIM options and solid value for most travelers
Reliable mobile data is a must for international travel in 2025—and Holafly and Ubigi are two eSIM providers that stand out for different reasons. Holafly focuses on simplicity and unlimited data, while Ubigi offers more control through flexible plans and tethering.
In the sections below, you’ll find a detailed comparison of their pricing, data options, coverage, supported devices, customer experience, and refund terms to help you weigh your options.
Holafly vs Ubigi: Prices
Ubigi’s 7-day plans are cheaper upfront, with options like $5 for 1 GB or $7 for 10 GB, but the limited data can run out quickly for travelers using maps, video, or social media. Once the cap is reached, staying online means paying for another plan.
Holafly’s pricing ranges from $26.90 to $36.90 depending on the country, but all plans include unlimited data, making them better suited for heavier use.
You pay more, but you won’t need to monitor your usage or worry about running out mid-trip. In places like South Africa and Argentina, where Ubigi’s plans are smaller and still relatively pricey, Holafly’s flat rate may offer better value overall.
Destination
Holafly 7-day plan
Ubigi 7-day plan
Thailand
$26.90
$5 for 1 GB
France
$29.90
$7 for 10 GB
South Africa
$39.90
$19 for 10 GB
Mexico
$29.90
$6 for 1 GB
Argentina
$36.90
$6 for 1 GB
Holafly vs Ubigi: Data options
Holafly maintains a straightforward offering with one unlimited data option valid from 1 to 90 days across all destinations.
Ubigi, by contrast, provides a wider selection of tiered plans—from 500 MB up to 50 GB or even its own unlimited package—each with defined validity: 7- and 30-day durations in most countries, and additionally 15-day options in places like Thailand, South Africa, and Argentina (Mexico offers only 2- and 30-day options).
That means if you need flexibility in your trip length but want data freedom, Holafly’s long-duration unlimited plan is ideal.
However, if you’re traveling shorter and prefer a specific data cap with a defined validity, Ubigi’s multiple time-based tiers may offer better targeting for your needs. The core difference is volume simplicity by Holafly versus granular choice by Ubigi.
Both Holafly and Ubigi offer eSIM coverage in over 200 countries, but their regional strengths vary.
Holafly leads in Europe and Africa, and provides unlimited data plans in many of its supported destinations.
Ubigi, meanwhile, covers more countries in Asia, the Middle East, and Latin America, offering flexible plan sizes across a wider regional spread.
This makes Ubigi a strong choice for travelers heading to diverse or lesser-covered areas, while Holafly remains ideal for those prioritizing high-traffic regions and simpler unlimited access.
Note: These regional counts are based on estimates from available plan and coverage details. For the most accurate and up-to-date list of supported countries, check each provider’s official website.
🌍 Africa
Holafly: 28 countries
Ubigi: 22 countries
🇪🇺 Europe
Holafly: 40+ countries
Ubigi: 35+ countries
🌏 Asia & Oceania
Holafly: 18+ countries
Ubigi: 32 countries
🕌 Middle East & North Africa
Holafly: 3+ countries
Ubigi: 12+ countries
🇺🇸 North America
Holafly: 3 countries
Ubigi: 4+ countries
🌎 Latin America
Holafly: 14+ countries
Ubigi: 20+ countries
Holafly vs Ubigi: Compatible Devices
Both Holafly and Ubigi support a wide range of eSIM-compatible smartphones, covering major brands like Apple, Samsung, Google, and Xiaomi.
Holafly keeps its compatibility focused on the most popular flagship lines, especially iPhones and Samsung Galaxy models, with clear exclusions for certain regional variants.
Ubigi, on the other hand, supports a broader and more diverse lineup—including mid-range and niche Android phones from brands like Vivo, Honor, Sony, Sharp, and Fairphone.
If you’re using a mainstream device, either provider will likely work. But if you own a less common Android model, Ubigi offers significantly wider support.
iPhones
Holafly & Ubigi:
iPhone XR
iPhone XS / XS Max
iPhone SE (2020, 2022)
iPhone 11, 11 Pro, 11 Pro Max
iPhone 12, 12 Mini, 12 Pro, 12 Pro Max
iPhone 13, 13 Mini, 13 Pro, 13 Pro Max
iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
iPhone 16, 16 Plus, 16 Pro, 16 Pro Max, 16e
Note: iPhones from mainland China and some Hong Kong/Macau models are not eSIM-compatible
Samsung
Holafly:
Galaxy S20 and newer (including S20+, Ultra, S21–S25, FE editions)
Pixel 3, 3 XL (excludes AU, TW, JP, and some US/CA models)
Pixel 3a, 3a XL (excludes JP and Verizon)
Pixel 4, 4 XL, 4a
Pixel 5, 5a
Pixel 6, 6a, 6 Pro
Pixel 7, 7a, 7 Pro
Pixel 8, 8a, 8 Pro
Pixel 9, 9 Pro, 9 Pro XL
Pixel Fold
Ubigi:
Pixel 4–10
Pixel “a” models (4a–10a)
Pixel Pro, Pro XL, Pro Fold
Pixel Fold
Other Devices
Holafly & Ubigi:
Rakuten Mini, Big, Hand
DOOGEE V30
OUKITEL WP30 Pro, WP33 Pro
myPhone NOW eSIM
ZTE Nubia Flip
TCL 50 5G
Asus ROG Phone 9
Asus Zenfone 12 Ultra
Realme 14 Pro+
Ubigi Only:
OnePlus 11, 12, 13, 13R, 13T, Open, Open 2
Sony Xperia 1/5/10 (III–VI), Ace III
Vivo V29–V40, X80–X200 series
Honor Magic 4–7, V2–V3, 90, 200, X8, 400 Lite
Nokia XR21, X30, G60
Sharp AQUOS Sense, Wish, Zero, R series
Fairphone 4, 5
Hammer Blade, Explorer, Construction series
Crosscall Stellar X5
Nuu X5
Holafly vs Ubigi: Customer Reviews
We reviewed recent Trustpilot feedback to see how real users rate Holafly and Ubigi. Below is a summary based on the screenshots of verified customer reviews.
Holafly Reviews
Holafly holds a 4.5 out of 5 rating on Trustpilot. Reviews highlight the easy installation process, reliable service across multiple countries, and transparent pricing. Several users also mention being able to travel without worrying about roaming charges. Support is described as quick and kind, contributing to a smooth overall experience.
Ubigi Reviews
Ubigi has a 4.1 out of 5 rating on Trustpilot. Customer feedback reflects a positive experience, especially regarding 5G speed, affordability, and simple setup. Users found the instructions easy to follow and reported smooth performance during international use, particularly in urban areas.
Holafly vs Ubigi: Payment Options
Both Holafly and Ubigi support a wide range of payment methods, making it easy for users to purchase eSIM plans from anywhere in the world. Whether buying from a phone or laptop, travelers can expect a smooth and flexible checkout experience.
Here is a table of supported payment options for each provider:
Payment Method
Ubigi
Holafly
Credit/Debit Cards
Yes
Yes
PayPal
Yes
Yes
Apple Pay
Yes
Yes
Google Pay
Yes
Yes
With identical options across both platforms, payment flexibility is not a deciding factor—both providers make it equally easy to check out securely and quickly.
Holafly vs Ubigi: Refund policy
While both providers offer refunds under certain conditions, their policies differ in terms of flexibility, activation rules, and how they handle device compatibility.
Ubigi applies stricter limits—particularly if the QR code has already been scanned or if the user’s phone is carrier-locked.
Here’s a breakdown of what each provider allows and where refund requests may be denied.
Holafly Refund Policy
Holafly allows refunds within 14 calendar days of purchase, as long as the eSIM has not been activated or used.
Eligible for a refund:
The eSIM has not been activated or used.
You encountered a technical issue and:
Contacted Holafly support during your trip.
The issue was confirmed to be due to Holafly or the local network.
Your device is incompatible and:
You reported the issue within the 14-day window.
No data was used.
Not eligible or only partially eligible:
You used the eSIM or connected to a network.
You reported the issue after your trip.
Your refund request was submitted after the 14-day window.
To request a refund, contact Holafly via help@holafly.com and include relevant details and proof (such as screenshots).
Ubigi Refund Policy
Ubigi allows refunds only if the QR code has not been scanned and the request is made within 14 business days of purchase or a technical issue.
Eligible for a refund:
The QR code has not been scanned or installed.
A technical issue occurred that was caused by Ubigi (Transatel), and:
The issue was reported within 14 business days.
Proof of the issue is provided.
Not eligible or limited eligibility:
The QR code has been scanned, even if the plan wasn't used.
The device is carrier-locked (Ubigi explicitly does not refund for locked devices).
You purchased a top-up/recharge and started using the service.
You requested a refund after 14 business days.
To request a refund, contact Ubigi customer service through their online form and attach your payment confirmation. Approved refunds are processed within 10 business days via the original payment method.
Holafly vs Ubigi: Which one to choose?
For most travelers in 2025, Holafly is the stronger choice — especially if you value simplicity, unlimited data, and responsive support.
Its flat-rate pricing across 200+ countries removes the stress of data caps and top-ups, making it ideal for heavier users who rely on maps, video, or remote work while abroad. The setup is quick, customer service is well-rated, and refund policies are flexible for unused or incompatible eSIMs.
Ubigi, while more affordable upfront, is better suited for light users or short trips. It offers a wider range of plan sizes and supports more Android models, including niche brands. But the data caps, stricter refund policy, and slightly lower Trustpilot rating make it less user-friendly overall — especially for those unfamiliar with managing eSIM settings.
If you're looking for a hassle-free eSIM with unlimited data and reliable global coverage, Holafly delivers the best overall value and peace of mind.
Adventurer, passionate traveler, and tech enthusiast. On Roami, I aim at sharing the best solutions to help you navigate the complexities of staying connected abroad, ensuring a hassle-free experience. I enjoy playing chess, reading Brian Greene, and exploring different cultures!
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