Airalo vs Holafly: Which one to choose in 2025?

Traveling in 2025 and looking for the best way to stay connected? If you're choosing between Airalo eSIM and Holafly eSIM, this guide is here to help. We'll compare their prices, features, and what sets each apart so you can make an informed decision for your next trip.

Airalo vs Holafly: Prices

When it comes to pricing, both Airalo and Holafly offer competitive options, but they cater to slightly different needs.  

Airalo has a wide range of prices. It offers plans starting at just a few dollars for small data packages, with higher prices for larger plans. Its pay-as-you-go model makes it appealing for travelers who need only a little data or shorter trips, often at lower costs compared to unlimited plans.

Holafly is known for its straightforward unlimited data plans, which are priced based on the trip's duration. 

Here's a quick comparison of popular destinations, highlighting the cheapest eSIM plans available from both providers.

Airalo vs Holafly: Data options

It's not always about who is the cheapest, but who offers the best value for money when it comes to data. Airalo provides a range of data plans, from as little as 1 GB to 20+ GB, depending on the destination. Some countries also feature unlimited plans, but these are not available everywhere.  

Holafly, on the other hand, boasts unlimited data plans, available for periods ranging from a single day up to 90 days. This makes it an excellent choice for travelers who want a lot of data over an extended period, offering peace of mind without worrying about running out.

Airalo vs Holafly: Available countries

When it comes to coverage, both Airalo and Holafly are available in more than 200 countries and regions, making them highly accessible options for travelers worldwide. This makes them highly accessible options for travelers worldwide.

Both eSIM providers also offer a variety of regional and global plans to suit different travel needs, whether you're visiting multiple countries or staying in a single destination.

🌏 Asia

• Airalo: 18+ countries
• Holafly: 10+ countries

🌍 Africa

• Airalo: 36+ countries
• Holafly: 25+ countries

🇪🇺 Europe

• Airalo: 40 countries
• Holafly: 40 countries

🇺🇸 North America

• Airalo: 3 countries
• Holafly: 3 countries

🌎 South America

• Airalo: 10+ countries
• Holafly: 10+ countries

🌊 Oceania

• Airalo: 5+ countries
• Holafly: 5+ countries

Airalo vs Holafly: Compatible devices

In this section, you'll find an overview of the compatible devices for both providers, organized by device type. This will help you determine which service fits your specific device setup for a smooth experience.

iPhones:

Airalo & Holafly:
iPhone SE (2020, 2022), XR, XS, XS Max, 11–16 series

Android Phones:

Airalo:
Galaxy S20+, Fold, Z Fold, Z Flip, XCover7, A23, A35–A56
Pixel 2+, Pixel Fold
Xiaomi 13–15, Huawei P40
Other Androids with eSIM

Holafly:
Note 20, Fold, Flip, Z Fold, Z Flip, A35–A56
Pixel 2+, Xiaomi 13–15, Huawei P40
Other Androids with eSIM

Tablets:

Airalo:
iPad 7+, Air 3+, Pro 11"/12.9" (3+), Mini 5+
Compatible Android tablets with eSIM

Holafly:
iPad Pro 11" / 12.9" (2020+)
iPad Air, iPad, Mini (2019+)
iPad 10th gen

Laptops:

Airalo:
Windows 10/11 laptops with eSIM

Holafly:
Not supported

See also: eSIM-Supported Phones in 2025 (Android and iPhone)

Airalo vs Holafly: Customer Reviews

Customer experiences with Airalo and Holafly highlight their respective strengths and challenges, reflected in their Trustpilot ratings — Airalo at 2.6 and Holafly at a much higher 4.6. 

Airalo customer reviews

Many users praise Airalo for its affordability and ease of installation, especially noting that it works well in certain countries and major cities. When it performs as expected, customers see it as a valuable tool for international travel, offering convenient recharging options. 

However, reviews often mention unreliable connectivity when leaving urban centers or specific countries, leading to frequent disconnections. Customer support is a frequent source of frustration. 

Customers often experience slow, unhelpful responses and struggle to get refunds, leaving many feeling abandoned when technical issues occur. Security concerns are rare but have been mentioned, adding to the mixed feedback.

Holafly customer reviews

Holafly generally receives positive reviews for its stable, fast internet connections across multiple destinations. Travelers appreciate the straightforward setup process, responsive multilingual support that quickly resolves issues, and the well-liked dedicated app for monitoring usage.  

However, some users have mentioned that Holafly feels a bit more expensive than other providers.

Airalo vs Holafly: Payment options

Both Airalo and Holafly strive to offer convenient and flexible payment methods for their customers. Most standard methods like credit/debit cards, PayPal, Apple Pay, and Google Pay are accepted by both providers. However, Airalo also offers its own reward currency, AirMoney, and supports Alipay via its mobile app.

Here’s a quick summary of the available options:

Airalo vs Holafly: Refund policy

Understanding the refund policies of Airalo and Holafly helps you know what to expect if plans change or issues arise. Below, compare their eligibility criteria, process, and key differences.

Airalo refund policy

You are eligible for a refund from Airalo if:

• You can’t install or use the eSIM due to ongoing technical issues on Airalo’s end.
• The issue occurs either before or after installation.
• The request is made within 30 days of purchase.
• You cooperate with Airalo support, which has up to 10 days to attempt resolution.

You’re not eligible for a refund if:

• The purchase was accidental, or the data has been used after installation.
• Your device is not eSIM-compatible or is carrier-locked.
• The purchase was made through a reseller (must be handled by the reseller).
• The request is made after 30 days from purchase.
• The service has expired, or the remaining data is after the eSIM expiration.
• The issue is due to misuse, violation of terms, or fraudulent activity.

Airalo's refund process

To request a refund from Airalo, you need to contact their support team via the in-app chat or through their website's live chat. When reaching out, you must provide evidence of the issue, such as screenshots or device settings, if requested. 

Once your request is reviewed and approved, the refund is processed either back to your original payment method or as Airalo credits (Airmoney). Keep in mind that the entire process can take up to 30 business days.

Holafly refund policy

You are eligible for a full or partial refund from Holafly if:

• The eSIM has not been activated or used at all.
• You purchased the eSIM directly from Holafly’s website or app.
• The device is incompatible or locked, and you haven’t scanned the QR code or used data.
• You cancel before activation.
• Connection issues are caused by Holafly or destination network problems, depending on data usage and circumstances.
• The request is made within six months of the original purchase.

You’re not eligible for a refund if:

• The eSIM was bought from a third-party seller, not directly from Holafly.
• The eSIM has been activated and used (though case-by-case partial refunds may be considered).
• The request is made more than six months after purchase.
• The connection issues are reported after your trip and are unrelated to Holafly or local network problems.

Holafly's refund process

Holafly’s refund process starts by submitting a request through their website, customer support chat, or email. You’ll need to provide relevant evidence, such as screenshots or proof of device incompatibility and lock status. 

After reviewing your documentation, Holafly processes the refund, typically within five to 10 business days. Refunds are issued to the original payment method, and in some cases, administrative fees may apply. 

If the eSIM was unused and purchased directly from Holafly within the eligible period, the process is generally straightforward and prompt.

Airalo vs Holafly: Which one to choose?

Both Airalo and Holafly are great options for travelers in 2025 because they offer extensive coverage, flexible plans, and easy-to-use systems that cater to different needs. Airalo provides affordable plans suitable for light or short-term users, while Holafly’s focus on unlimited data and broad global coverage makes it particularly appealing.  

Holafly might be the better choice overall because it offers reliable, hassle-free unlimited data plans, making it ideal for heavy usage, longer trips, or travelers who value simplicity and peace of mind. Its high customer satisfaction and extensive destination coverage tend to stand out, especially for those prioritizing consistent, stress-free connectivity.

Airalo vs. Holafly: FAQ

In case you have any further queries, keep reading - below, we’ve answered some of our most frequently asked questions.