Reviews

Airhub eSIM Review 2025: Pricing, plans and reviews

Airhub eSIM is known for low prices and wide coverage, offering data in 190+ countries at rates well below most competitors. This review explains what Airhub gets right, where it falls short, and whether the savings make it a good choice for your trip.

Vukasin Petrovic

By Vukasin Petrovic, a travel writer specializing in travel technology and eSIM solutions.

Updated: Nov 28, 2025
airhub esim review
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Our Verdict

4/5 ★★★★☆
Airhub eSIM is a solid choice for frequent travelers who want affordable and flexible mobile data without the hassle of physical SIM cards. It offers broad global coverage, straightforward activation, and a variety of plans. However, it’s not without drawbacks—customer support can be slow, and there’s no option for truly unlimited data.

Pros

  • Simple activation process: Setting up Airhub eSIM is quick and easy via QR code or the mobile app.
  • Budget-friendly plans: More affordable than traditional roaming charges and offers multiple plan options.
  • Supports data sharing: Hotspot/tethering is available, allowing you to share your connection with other devices.

Cons

  • Customer service response time: Some users report delays when reaching out for support.
  • No unlimited data plans: If you need unlimited data, you’ll have to look elsewhere.
  • Network quality varies: Depending on your location, service reliability may be inconsistent.
Price:
From $10
Customer Support:
24/7
Validity Period:
Min. 7 days
Countries covered:
150+
Unlimited data plans:
No
Tethering:
Yes
SMS included:
No
Call included:
No
Ease of Setup:
Yes
App:
Yes

eSIM for Europe

Unlimited data and international calls. Code: ROAMING5

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Travelers love a good bargain, and Airhub eSIM delivers exactly that. With coverage in over 190 countries and prices that undercut most competitors by 20 to 30%, this budget-friendly eSIM provider has built a loyal following among globetrotters. 

But does cheap mean cheerful, or are there hidden costs beyond the dollars and cents? This review breaks down what Airhub eSIM actually delivers, how it compares to competitors, and whether those budget prices are worth the occasional frustration.

What is Airhub eSIM and how does it work?

Airhub eSIM is a digital SIM card service that connects your phone to local mobile networks worldwide without a physical SIM. Founded in 2020 by GigHub Systems Inc. in San Francisco, the company has served over 500,000 users.

The activation method is straightforward. You purchase a plan through the Airhub website or app, receive a QR code by email, scan it with your phone's camera, and your eSIM profile installs automatically. 

The eSIM connects to whatever local network Airhub has contracted in your destination, which means speeds and reliability depend on that local carrier's infrastructure.

Your device needs to be unlocked and eSIM-compatible to use the service. Most iPhones from XS onward support eSIM, as do newer Samsung Galaxy models, Google Pixels, and other flagship Android phones. 

Switching or transferring eSIMs works differently depending on your plan type. Prepaid travel plans typically can't be transferred between devices once activated. 

If you buy a monthly subscription, you can delete and reinstall the profile through the Airhub app, but the company recommends contacting support first to avoid losing your plan. 

Why should you consider Airhub eSIM?

Airhub eSIM makes the most sense for travelers who value affordability and wide coverage over guaranteed premium service. 

  • Digital nomads benefit from the monthly subscription plans, which match local carrier prices without requiring a long-term contract or credit check.
  • Business travelers bouncing between European cities appreciate the regional plans that work across 35+ countries.
  • Budget backpackers love that prices start at just a few dollars for short-term data.

The service especially suits technically comfortable travelers who don't mind occasionally diving into phone settings to manually select a network.

However, Airhub has limitations worth noting. 

  • Coverage gaps exist in Latin America, where competitors like Holafly offer more robust options.
  • Network switching isn't automatic;  many plans lock you to a single carrier even if Airhub partners with multiple providers in that country.
  • Setup complexity bites some users, the QR codes occasionally don't work on the first try, and customer support may take hours or days to respond during peak travel seasons. 

Also, a handful of reviewers report that activation begins the moment you scan the QR code, not when you reach your destination, so read the specific plan details carefully.

Airhub eSIM: data & pricing

Airhub offers one of the most extensive plan selections in the eSIM market, with 10 to 15 options per country covering different data amounts, validity periods, and features. 

CountriesDataDurationStarting price
United States10 GB30 days$9.50
United Kingdom10 GB30 days$14.50
France12 GB30 days$10.50
Italy12 GB30 days$11.50
Spain12 GB30 days$11.00
Turkey10 GB30 days$11.00
Canada7 GB30 days$15.50
United Arab Emirates10 GB30 days$15.00

Remember to factor in the 3.5% convenience fee that Airhub charges on every transaction. On a $20 plan, that's an extra 70 cents. Not huge, but worth noting if you're comparing final costs with competitors.

Airhub eSIM country availability

Airhub covers more than 190 countries and regions, making it one of the most geographically comprehensive eSIM providers. Coverage includes all of Europe, most of Asia, North America, Australia, New Zealand, parts of Africa, and the Middle East. 

Regional plans bundle multiple countries together. The Europe plan works in 35 nations, the Asia plan covers 13, and the global plan reaches 56 to 80 countries depending on which option you choose.

International plans come as standard offerings, not optional add-ons. You pick a local plan for a single country, a regional plan for continent-hopping, or a global plan if your itinerary crosses multiple regions. 

Data speeds don't technically vary based on which plan type you buy, they depend on the local carrier Airhub partners with in each destination. A European regional plan in France might connect you to Orange at 5G speeds, while the same plan in rural Portugal might only get 4G through a different carrier.

Airhub works well for those who visit major tourist destinations. The weak spot is Latin America. So if your trip focuses heavily on Central or South America, Holafly or Airalo offer more reliable options.

Airhub eSIM network coverage

Airhub doesn't operate its own cellular towers. Instead, it partners with local carriers in each country to provide service. 

  • In the United States, most plans use the AT&T network
  • UK plans typically connect to O2. 
  • France runs on Orange or Bouygues Telecom. 
  • Turkey uses Vodafone

5G coverage exists where the local carrier supports it and your plan specifies 5G access. Many Airhub plans offer 4G/LTE by default, with 5G available at a higher price point. 

Real-world performance varies dramatically. In major cities, users report speeds matching local carrier performance, often 20 to 50 Mbps download in urban areas. 

Rural coverage depends entirely on the local partner. Some travelers praise stable connections across Europe. Others complain about weak signals in countryside areas or smaller cities.

The catch is that most Airhub plans lock you to a single network per country, even if the company partners with multiple carriers there. If AT&T has weak coverage in rural Montana but T-Mobile works great, your Airhub plan won't automatically switch. 

Airhub eSIM features

Airhub plans include data as standard, with voice calling and SMS available on select packages. Most prepaid travel plans are data-only, you rely on WhatsApp, iMessage, or other internet-based apps for calls and texts. 

Hotspot functionality works on most prepaid plans, letting you share your connection with a laptop or other devices. Monthly subscription plans often exclude hotspot support, so verify before purchasing if tethering matters to you.

Data priority matches whatever the local carrier provides. You're not getting preferential treatment over local customers on the same network, but you're not throttled to a slower tier either. Fair Usage Policies apply to unlimited plans. 

Device compatibility covers most modern smartphones, tablets, and some laptops with eSIM support. The Airhub website lists compatible devices, but the general rule is: if your device supports eSIM from any provider, it'll work with Airhub.

What's missing? You won't find true multi-network switching that automatically connects to the strongest carrier. Dual-eSIM support exists in that you can install multiple profiles on your phone, but managing them requires manual toggling. 

Airhub eSIM customer reviews

Customer feedback on Airhub shows a clear divide between satisfied budget hunters and frustrated travelers dealing with technical problems. 

  • Trustpilot displays 1,286 reviews averaging 3.2 out of 5 stars. 
  • The Google Play Store tells a harsher story with just 1.9 stars from 634 reviews.
  • Apple Store rates Airhub at 4.2 stars from 227 ratings.

The pricing advantage keeps people coming back. Travelers consistently mention saving 20 to 30% compared to Airalo and other mainstream providers. Long-term users report solid performance across multiple countries, particularly in Europe and the US.

Customer support gets mixed reactions. Support responds quickly when available, often fixing problems within minutes. But wait times stretch during busy periods, and some users report spending hours or days trying to get help.

Connection reliability remains the biggest complaint. Several travelers report strong speeds for the first few days before service degrades or drops entirely. Others face networks that won't connect at all without manual selection through phone settings. 

Refund battles create lasting bad impressions. Multiple reviewers describe being denied refunds for non-working plans, offered partial refunds or credits instead of money back, or forced to dispute charges through PayPal or their banks. 

About 45 to 50% of reviewers rate the service positively, another 15% find it acceptable with minor issues, and roughly 35 to 40% report seriously negative experiences. The pattern holds: when Airhub works, it delivers excellent value. When it fails, getting help or refunds proves difficult.

Airhub eSIM customer support

Airhub offers 24/7 customer support through in-app chat, email at support@airhubapp.com, and a ticketing system on the website. Phone support isn't available. Support quality swings between impressively helpful and frustratingly slow depending on timing and luck.

Response times vary wildly. Some users report issues fixed within minutes. Others wait hours or days for initial replies, especially during peak travel seasons. A common complaint is that support queues get long, leaving travelers waiting when they need immediate help. 

No specialized eSIM support team exists that we can identify. You get whoever's available in the general support queue. For straightforward issues like topping up data or extending plans, that works fine. For complex technical problems, results depend on which agent you reach.

Airhub eSIM app and ease of use

The app handles essential functions well enough. You can browse plans by destination, purchase eSIMs, receive QR codes, and top up existing plans. The buying process stays simple: pick your country, choose data amount, pay, and get your activation code within minutes. 

Data usage tracking exists but performs inconsistently. Some users report accurate real-time updates while others complain they can't see remaining data, expiration dates, or which eSIMs are actually installed versus just purchased. 

Technical issues pop up regularly. Single sign-on functionality works sporadically, forcing repeated logins. Network provider information appears on the website but not in the mobile app, requiring desktop research before mobile purchases. 

All in all, budget-focused travelers willing to handle occasional technical hiccups will find the app functional. Those expecting streamlined experiences like Airalo or Holafly provides will feel disappointed by the rough edges.

Airhub eSIM alternatives

Airhub isn't your only option. Here's how it stacks up against major competitors:

ProviderStrengthsBest for
AiraloGlobal coverage, quick setup, tons of destinationsPeople who want easy worldwide data
HolaflyUnlimited data everywhere, flexible subscriptionsHeavy users who stream and share a lot while abroad
NomadLow prices, regional plans, no hidden feesTravelers looking for the cheapest option

Airhub competes primarily on price. It regularly costs 20 to 30% less than Airalo or Holafly for similar data amounts. The monthly subscription plans for the US and UK offer value that competitors can't match. 

Where Airhub falls behind is consistency. Holafly earns praise for reliable connections and responsive support. Airalo's setup process works more smoothly across devices. Nomad offers pay-as-you-go data that doesn't expire, giving flexibility Airhub's time-limited plans can't provide.

If you're on a tight budget and willing to troubleshoot occasional issues, Airhub delivers the best value. If reliability matters more than saving $10, Holafly's unlimited plans and superior support justify the premium. 

Airhub eSIM FAQs

Where is Airhub from?

Airhub is a global eSIM brand that partners with local carriers in over 190 countries. It’s not tied to a single nation and mainly focuses on travel connectivity.

Is Airhub a good eSIM provider?

Yes, it’s generally reliable with affordable prices and wide coverage. However, support and performance can vary depending on the destination.

Is Airhub legit for eSIM?

Yes, Airhub is a legitimate provider with verified users on Trustpilot and app stores. Some users, however, report activation problems and refund delays, so always read plan details before buying.

How does Airhub eSIM work?

You buy a plan, receive a QR code, scan it to install the eSIM, and connect to a local partner network. Activation usually takes just a few minutes.

What network does Airhub use?

Airhub uses local partner networks such as AT&T, O2, and others, depending on the country. Coverage and speed depend on those local carriers.

What are the benefits of using Airhub?

It’s easy to set up, works in many countries, and offers competitive pricing for travelers. Plans start below $1 in select destinations like Thailand, making it one of the cheapest eSIMs for regional travel.

What are the downsides of Airhub?

Support can be slow, and some plans have hidden data limits. Connection reliability varies by country, refunds can be difficult, and activation may require manual network selection.

Vukasin Petrovic is an experienced content specialist and copywriter with expertise in digital marketing, on-page SEO, and inbound lead generation. With a degree in English and a master's in creative writing, he creates compelling content that delivers measurable results for businesses.

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