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Truely eSIM offers unlimited data plans across 190+ destinations using revolutionary Switchless technology that eliminates the need to change eSIMs when crossing borders.
It's perfect for frequent travelers and digital nomads who need consistent connectivity, but higher pricing and limited customer support options might give budget-conscious users pause.
This review breaks down how Truely's unique technology works, examines its pricing structure, and explores what type of traveler benefits most from its services.
Truely eSIM is a Singapore-based provider that launched in July 2023 with a focus on solving travel connectivity's biggest pain point: constantly switching SIMs or eSIMs when crossing borders.
Their proprietary Switchless technology allows users to install one eSIM that automatically works across 190+ destinations without any additional setup or switching. This means you activate once and stay connected whether you're in Tokyo, Paris, or New York.
The setup process is straightforward: purchase a plan through their website or app, scan the QR code to install the eSIM profile, and you're connected. When you travel to a new country, the eSIM automatically connects to local networks without any action required.
Truely partners with 700+ networks globally, ensuring you get local network speeds rather than expensive roaming rates. Your device needs to be unlocked and eSIM-compatible, but most iPhones from XS onwards and recent Android flagships work perfectly.
Not sure if your phone is compatible? Check out our quick guide: How to check if my phone supports eSIM.
Truely makes perfect sense if you're a frequent traveler, digital nomad, or anyone who regularly visits multiple countries. The Switchless technology transforms how you think about international connectivity.
The sweet spot is multi-country trips where traditional eSIMs would require constant switching. Instead of managing separate eSIMs for each destination, you buy time periods and travel freely knowing you're always connected.
For digital nomads and remote workers, this continuity is invaluable. It makes a big difference having one eSIM for multiple countries, especially when your livelihood depends on reliable internet access.
However, Truely isn't ideal for everyone. Single-destination travelers might find dedicated country-specific eSIMs offer better value. The premium pricing reflects the convenience factor, so budget-conscious travelers should weigh costs against convenience.
Truely's pricing follows a simple structure: all plans offer unlimited data, with costs decreasing as you purchase longer validity periods. There are no confusing data caps or throttling after certain limits.
The pricing model is straightforward. Each unlimited data plan is valid from 1 to 30 days — and the more days you buy, the lower the daily rate. You can pay via credit card, Apple Pay, and Google Pay.
Here's how pricing typically works for popular destinations:
Single country example (USA):
Regional example (North America):
The pricing structure rewards longer commitments, making it cost-effective for extended trips or digital nomads who need consistent coverage over weeks or months.
⚠️Disclaimer: All information in this review is accurate as of July 20, 2025. Details may change over time, so please check the provider’s website for the latest updates.
Truely covers 190+ destinations through their single eSIM solution, which is among the most comprehensive coverage available from any eSIM provider.
Coverage includes all major travel destinations across:
The regional approach is particularly smart for multi-country travel. Instead of buying separate eSIMs for each European country, you purchase one regional plan that works across all covered destinations.
Some countries are available only through single-destination plans rather than regional coverage, but Truely's website clearly indicates which plan type covers your intended destinations.
Truely's 700+ network partnerships ensure reliable connectivity across their coverage areas, with the company automatically connecting you to the strongest available network in each location.
Network performance varies by destination, but Truely generally provides:
The Switchless technology automatically selects the best available network, so you don't need to worry about network selection or manual switching between providers.
The major advantage is accessing local network priority rather than being deprioritized as a roaming customer, which often results in significantly better speeds and reliability.
Truely is built for modern travelers who rely on internet access more than traditional voice calls.
What's included:
What's missing:
The data-only approach aligns with how people communicate when traveling today. Most travelers rely on apps like WhatsApp, Telegram, and other internet-based services for messaging and calls, making traditional SMS largely unnecessary.
Tethering is particularly useful for digital nomads who need to connect laptops or tablets, and Truely doesn't impose restrictions on hotspot usage like some competitors.
Customer feedback shows a 4-star rating on Trustpilot with 126+ reviews, indicating generally positive experiences with some areas for improvement.
Source: Trustpilot
What people like:
What people don't like:
Overall sentiment is positive, with most criticism focused on pricing rather than service quality or reliability.
Truely offers 24/7 customer support through live chat and WhatsApp.
Support channels:
Response times are generally fast, with most users reporting resolution within minutes for basic issues. Customer reviews specifically praise support quality, describing agents as patient and thorough, particularly helpful for users new to eSIM technology.
Truely's app focuses specifically on travel connectivity needs.
App capabilities:
The app design prioritizes simplicity without sacrificing functionality. Key information like remaining days and data usage is prominently displayed, while advanced features remain easily accessible.
The app supports 17 languages including English, Spanish, Chinese, and Arabic, making it accessible to international travelers regardless of their primary language.
Truely's Switchless technology creates a unique position in the eSIM market, but several alternatives offer different advantages depending on your travel patterns and budget.
| Provider | Strengths | Best for | |
 | Airalo | Affordable pay-as-you-go plans, wide country selection | Budget-conscious travelers looking for short-term or multi-country plans |
 | Holafly | Unlimited data in 160+ countries, hassle-free setup | Frequent travelers who rely heavily on data abroad |
 | Nomad | Competitive pricing, affordable regional and global plans | Travelers who want flexible options and reliable performance across continents |
The choice often comes down to travel patterns: nomadic travelers benefit most from Truely's seamless approach, while destination-focused travelers might prefer specialized single-country options.
1. Is Truely eSIM legit?
Yes, Truely is a legitimate and trusted eSIM provider. It offers global data plans with a focus on simplicity and reliability.
2. Is Truely a good eSIM?
Truely is a great choice for travelers who prioritize unlimited data over voice or SMS. It’s especially useful for those who use internet-based apps to stay connected.
3. How does Truely work?
Truely delivers a digital eSIM that you install directly on your device. Once activated, it connects you to local data networks worldwide without roaming charges or physical SIMs.
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