Travel Guides

Will My Phone Work in Japan?

Most modern smartphones work in Japan without issues. If your phone is unlocked and supports Japan’s LTE or 5G bands, you can use mobile data, calls, and messaging throughout the country. This guide explains compatibility, network bands, and the best ways to stay connected while traveling in Japan.

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Written by Vukasin Petrovic

Updated: Dec 25, 2025
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Most modern smartphones work in Japan, especially newer models that support Japan’s LTE and 5G bands. This guide explains which bands Japanese networks use, how to prepare your phone before your trip, and the different ways to stay connected once you’re in Japan.

Does my phone work in Japan?

Yes, most modern smartphones work in Japan without any issues. Japan uses standard 4G LTE and 5G networks that many recent devices already support.

Your phone may not work properly if it’s carrier-locked, very old, or missing Japan’s main frequency bands.

Network compatibility in Japan

Japan’s mobile system primarily relies on modern 4G LTE and 5G services, which most travelers will use. The major carriers, including NTT Docomo, AU by KDDI, and SoftBank, operate on several frequency bands that many recent smartphones support.

4G / LTE

Japan’s carriers operate on multiple LTE bands, including:

  • Band 1 (2100 MHz)
  • Band 3 (1800 MHz)
  • Band 19 (800 MHz)
  • Band 28 (700 MHz)

Additional bands used by some carriers:

  • Band 21 (1500 MHz)
  • Band 42 (3500 MHz TDD)

5G

Japan has widespread 5G coverage in major cities and transit areas. Common 5G New Radio (NR) bands include:

  • n77
  • n78
  • n79

Some networks also use millimeter wave 5G in select high-traffic locations.

3G

Several Japanese carriers have already shut down 3G service, and the remaining networks are expected to retire it fully by 2026.

2G

Japan no longer supports traditional 2G networks. Devices that rely solely on 2G will not work.

Coverage expectation

Phones that support Japan’s key LTE bands, particularly Band 1, Band 3, Band 19, and Band 28, typically receive reliable service across most populated areas.

How to check if your phone is compatible

It only takes a few quick checks to find out whether your phone will work on Japan’s mobile networks. Here’s how to verify compatibility in the simplest way possible.

  • Make sure your phone is unlocked: An unlocked phone can use SIM cards from different carriers. If your device is still tied to your home provider, it may not accept a Japanese SIM. To check:
    • iPhone: Go to Settings → General → About and check Carrier Lock. If it says No SIM restrictions, the phone is unlocked.
    • Android: Insert a SIM from another carrier. If it connects and allows calls or data, it’s unlocked. A message like SIM not supported usually means it’s still locked.
  • Check your phone’s supported bands: Look up your phone model online and compare its supported bands with Japan’s LTE and 5G bands. Many recent smartphones already support the frequencies used across Japan.
  • Confirm eSIM support if you prefer a digital setup: Japan offers many prepaid eSIM options, so having a device that accepts eSIMs makes activation quick and convenient.

How to prepare your phone before traveling to Japan

A few quick settings and downloads can make using your phone in Japan much smoother. 

These steps help you save data, avoid connection issues, and keep your device ready throughout your trip.

  • Install all app updates on Wi-Fi: Updating your apps while you still have fast, reliable Wi-Fi ensures everything runs smoothly once you arrive. Big updates can quickly eat through mobile data, so it’s better to handle them ahead of time.
  • Download maps and translation tools for offline use: Japan has excellent connectivity, but stations, subways, and rural spots can have weak signals. Having offline maps and translation apps makes navigation and communication easier even without mobile data.
  • Turn off automatic updates to save data: Automatic updates can run in the background and use up your data allowance without warning. Switching them off helps you stay in control of how your data is used.
  • Reduce background app activity to conserve battery: As you explore fun things to see and do in Japan, keep in mind that some apps constantly refresh, track your location, or run in the background, and limiting this activity helps your battery last longer and reduces unnecessary data use.
  • Bring a plug adapter suitable for Japan’s outlets (Type A and Type B): Japan uses the same plug shapes found in the United States and parts of Asia. If your charger doesn’t match these types, bring a simple plug adapter. A voltage converter isn’t needed for modern phones, since they already support Japan’s voltage range.

How to get mobile data in Japan

Staying connected in Japan is easy, and travelers can choose from several reliable options depending on budget, convenience, and device compatibility. Here are the most common ways to get mobile data during your trip.

International roaming

You can keep your usual phone plan active and let it roam on Japanese networks. This option requires no setup but depends heavily on your carrier’s rates.

 Pros:

  • No setup required
  • You keep your number

 Cons:

  • Usually more expensive
  • May have slower speeds than local options

Local physical SIM cards in Japan

Japanese SIM cards are available at major airports, electronics shops, and mobile counters. They offer local rates and solid coverage once installed.

 Pros:

  • Local pricing
  • Good speeds

Cons:

  • You receive a temporary Japanese number
  • Some shops may request identification

​​Travel eSIM for Japan

A travel eSIM lets you buy a data plan online and activate it by scanning a QR code. It works immediately once you land, making it one of the easiest options for visitors.

Pros:

  • Quick setup
  • No physical SIM card
  • No need to visit a store

 Cons:

  • Your device must support eSIM

Pocket WiFi devices

A pocket WiFi device is a small portable router that provides internet for multiple phones, tablets, or laptops. It’s widely available for rent across Japan and is a popular choice for groups who need several devices online at the same time.

Pros:

  • Ideal for families or groups
  • Connects multiple devices

 Cons:

  • More expensive than SIM or eSIM options
  • Needs regular charging

Tips for using your phone abroad

These simple habits can help you avoid unnecessary data use and keep your phone running smoothly while traveling around Japan.

  • Turn on airplane mode when you do not need mobile data, so apps do not use data in the background
  • Connect to secure Wi-Fi networks such as those in hotels, cafés, and train stations
  • Use Wi-Fi calling if your carrier supports it to save roaming minutes
  • Track your data usage through your phone’s settings to stay within your plan limits
  • Turn off background refresh so apps do not update when you are not actively using them
  • Download maps, translation packs, and entertainment offline before heading out

Troubleshooting: my phone isn’t working in Japan

Connection issues are common when using a phone in a new country, especially if settings or compatibility checks were missed. These quick fixes usually resolve most problems on Japanese networks.

  • Check whether your device is unlocked, because locked phones often cannot use Japanese SIM cards or eSIMs
  • Make sure mobile data and roaming settings are turned on so your phone can register on local networks
  • Select a carrier manually if the automatic option fails, choosing from networks such as NTT Docomo, AU, or SoftBank
  • Restart your device to help it reconnect to nearby cell towers
  • Reset network settings if the signal remains unstable or if calls and data are not working
  • For SIM users, enter the correct APN settings given by the Japanese provider to activate mobile data

Will my phone work in Japan FAQ

Do mobile phones work in Japan?

Most modern, unlocked smartphones work well in Japan because they support the country’s LTE and 5G bands. Older or carrier-locked devices may have difficulty connecting.

Will my 5G phone work in Japan?

If your 5G phone supports Japan’s common bands like n77 or n78, it should connect without issues. Most recent international models already include these bands.

Do I need a different SIM card for Japan?

You will need a Japanese SIM or eSIM if you want local data and avoid roaming fees. Your phone must be unlocked to use one.

Is it cheaper to get a SIM or a pocket WiFi in Japan?

A prepaid SIM or eSIM is usually cheaper for solo travelers. Pocket WiFi can cost more but becomes economical if multiple devices share the same connection.

How can I avoid roaming charges in Japan?

Use a local SIM, a travel eSIM, or a pocket WiFi instead of relying on your home carrier. Connecting to Wi-Fi in hotels and cafés also helps reduce mobile data use.

Why won't my phone work in Japan?

Your phone may be locked to your home carrier or missing the LTE bands Japan uses. Incorrect APN settings or disabled roaming can also prevent it from connecting.

Should I use 4G or 5G in Japan?

 4G is the most widely available option across the country and works reliably almost everywhere. 5G is faster but mainly concentrated in major cities and busy urban areas.


Vukasin Petrovic is an experienced content specialist and copywriter with expertise in digital marketing, on-page SEO, and inbound lead generation. With a degree in English and a master's in creative writing, he creates compelling content that delivers measurable results for businesses.

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