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Learn how to install and activate your eSIM on iPhone and Android in this guide. We also cover common errors, quick fixes, and how to set up dual SIM on your device.
If you have an eSIM-compatible phone and want to start using your eSIM for mobile data, calls, and texts, you’ve come to the right place. This article explains how to activate eSIM on your iPhone or Android phone step by step.
Before you begin, verify your device’s compatibility, as support may vary by device model and region. Keep in mind as well that locked phones, budget or replica devices, and older models may not include the eSIM settings needed to activate your eSIM.
We’ve also included tips on activating dual SIM, transferring your eSIM to a different phone, and troubleshooting common activation errors. Plus, we answer some frequently asked questions about eSIM setup to help you get connected with ease.
There are two main ways to install an eSIM on your iPhone: via a QR code or through manual setup.
1. eSIM QR code setup
2. Manual setup
Installing an eSIM on an Android phone can vary slightly depending on your device and Android version, but the general process is similar across most modern Android phones.
1. eSIM QR code setup
2. Manual setup
With dual SIM, you can use two mobile lines on one phone, usually a combination of a physical SIM and an eSIM. This means you can keep work and personal numbers separate, use a local data plan when traveling, or switch between carriers for better coverage.
How to use dual SIM:
When downloading your eSIM, it’s best to install it before your journey so everything is ready when you land. The eSIM itself is added to your phone, but activation typically happens after you arrive at your destination.
Depending on your device, the interface may look slightly different. You might see options like Add eSIM, Download a SIM instead, or Manage eSIM, depending on your phone’s brand and software.
General rules for QR/email installation:
Whether you use a QR code or manual setup, these steps will get your eSIM ready to use for mobile data, calls, and texts as soon as you land.
Yes, you can transfer your eSIM to another phone, but it’s important to follow the proper steps to avoid activation issues. Your new phone must support eSIM and be unlocked.
Keep in mind that simply deleting the eSIM from your old phone may not be enough. Some carriers require deactivation through their app or customer support.
How to safely transfer your eSIM:
Sometimes, your eSIM might not activate immediately, or you may encounter errors during installation. These issues are usually easy to resolve with a few quick checks.
Common activation problems include:
Quick fixes:
If the problem persists, contact your carrier or eSIM provider for support. They can reissue activation details or help troubleshoot specific errors.
You can convert your existing physical SIM to an eSIM through your carrier. Usually, this involves requesting an eSIM via your carrier’s app, website, or customer support. You’ll receive a QR code or activation details to scan or enter on your phone.
It’s best to install your eSIM before you travel so it’s ready when you arrive. Activation often happens once your phone connects to a network at your destination, but having the eSIM already added ensures a smoother setup.
Common reasons include an incompatible or locked phone, incorrect or expired QR code/activation details, poor internet connection, or software issues. Double-check your phone and eSIM details, enable Mobile Data and Roaming, and try again. Restarting your phone often resolves activation problems.
Your eSIM is active when your phone shows the new line in your settings, and you can use mobile data, make calls, and send texts. On iPhone, check under Settings > Cellular. On Android, check Settings > Network & Internet (or Connections) > SIM cards.
Your carrier or eSIM provider will send the QR code via email, their app, or on your account page. Keep the QR code handy and do not share it, as it contains the activation information needed to install your eSIM.
