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Heading to Canada and need a simple phone plan? Chatr's eSIM is a prepaid option that offers nationwide coverage. We've checked out all the important stuff — the plans, how well it works, and what you actually get — to help you decide if it's a good choice for your trip.
Chatr is a Canadian mobile virtual network operator, positioned as a prepaid, budget-oriented brand. It is owned by Rogers Communications, a major Canadian communications and media company.
Besides the standard prepaid plans offered with physical SIM cards, Chatr also offers eSIM, which provides travelers to Canada with a convenient, no-fuss option as it's easy to install.
Getting a Chatr eSIM is easy — just buy it online through their website. They'll send you a QR code by email that you can scan to activate your plan
Chatr eSIM offers a mobile solution that's both simple and affordable, especially in Canada. If you're new to the country, it saves you from needing to find a physical SIM card when you arrive — you can get set up in advance.
Chatr provides prepaid plans that are easy on the budget, without requiring credit checks or long-term contracts.
Chatr offers a variety of eSIM plans, with pricing starting from $19/month. These plans typically include unlimited Canada-wide talk and text, along with a set amount of data.
| Plan | Pricing |
| 3 GB | $28/month |
| 10 GB | $34/month |
| 60 GB | $39/month |
| 80 GB | $47/month |
| 30 GB | $149/year |
Chatr eSIM is designed for use within Canada only. However, all plans include 2000 outgoing messages to Canada, the U.S., and international destinations.
Chatr leverages Rogers' nationwide 4G LTE network, providing coverage throughout most of Canada.
Chatr eSIM plans include:
Note: Chatr offers add-on options for making international calls. These are purchased separately and provide a set number of minutes to specific countries. For example, you can purchase an add-on with 75 minutes for $10 to Ukraine, Russia, Turkey, the Philippines, and Sri Lanka.
There aren't many Chatr eSIM reviews online, but the ones that exist are generally negative.
Users frequently express frustration with the eSIM activation process, citing issues such as being charged multiple times without successful activation and receiving broken or expired links.
A recurring complaint is the lack of accessible customer support, with users reporting difficulty reaching a live agent or resolving issues through online channels
Chatr offers customer support through email and a web form ticket system. However, they do not provide phone or live chat support, which may be inconvenient for users seeking immediate assistance.
Chatr eSIM is a budget-friendly option for basic mobile service in Canada, but it's worth considering alternatives like Holafly, Airalo and Saily.
| Provider | Strengths | Best for | |
 | Holafly | Unlimited data options abroad, 24/7 live chat and WhatsApp support | International travelers and digital nomads with high data needs. |
 | Airalo | Extensive worldwide coverage, quick and easy activation. | Travelers needing a broad, global network with flexible plans |
 | Saily | Competitive prices and free VPN | Travelers on a budget |
Unlike Chatr, these providers offer coverage in 200+ destinations worldwide and are better suited for international travelers.
See also: Best eSIM for Canada in 2025
1. How to top up Chatr eSIM?
You can top up your Chatr account through Auto-pay using your credit card, Visa Debit or Debit Mastercard, or by purchasing a Chatr top-up card at a retail location.
You can also add extra money to your Chatr account using a credit card or debit card through My Chatr online, or by texting 611.
2. Does Chatr work in the USA?
No, Chatr's mobile plans and eSIM service are designed for use within Canada only. Chatr does not offer international roaming or coverage in the USA.
3. Does Chatr have an app?
No, Chatr does not have an app. To manage your account and do anything of the sort, you have to access the website.
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